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Contact Properties

The Contact type exposes the following members.

Properties
 NameDescription
Public propertyCanCreateRequest Allow Request Creation. Default is "True". "True" means Contact can create Work Orders (service requests) via Customer Portal UI.
Public propertyCanViewAnyRequest Flag to determine level of access. “True” allows authorization for other’s expense, contact can access Work Orders (service requests) created by other people via Customer Portal UI. No is only for contact’s own expenses. Default is “False”.
Public propertyComment Comments and special instructions. Max Length=256. Is required.
Public propertyContactAddresses Phone, Email, other can be defined here.
Public propertyCurrencies Money values
Public propertyCustomerId Customer Id. Reference to primary Customer.
Public propertyCustomerNoteAccessId Contact’s access level to Customer Notes. This value controls what Contact can and can’t do with Customer Notes via Customer Portal UI.
Public propertyCustomFields Custom Fields.
Public propertyDisplayAs Contact’s displayable name automatically computed based on last and first names. Max Length=256. Is required.
Public propertyFirstName Person’s first name. Max Length=50
Public propertyGroupsBridge Contact/Customer Group Bridge records.
Public propertyLanguageId Contact’s language preference.
Public propertyLastName Person’s last name. Max Length=50. Is required.
Public propertyMustResetPassword True in case user has to change password.
Public propertyNoAlertEmails Disable alert emails.
Public propertyNoPwdExpirationAlert NoPwdExpirationAlert
Public propertyNumber Number which can be used as a unique identifier for integration purposes. Max Length=64. Is required.
Public propertyPriorityThreshold Priority threshold for Work Order notifications.
Public propertySupervisorId Contact’s supervisor. This is reference to another Contact record.
Public propertyTypeId Type: Unknown, Alternate, Emergency, Primary
Public propertyUnlimitedAuthorization True means Contact has unlimited authorization authority.
Public propertyUnlimitedRequest True means Contact has unlimited request authority.
Public propertyUsername If using the Customer Portal, then this is the login id. The login must be unique amongst the user community. Suggest using their phone number, employee number or e-mail address. Max Length=64. Is required.
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