WoActionReasonLookupReasonId Property |
Link to reason object, unique within WO Action.
Namespace: CorrigoService.Entities
Assembly: ClientXMLDoc (in ClientXMLDoc.exe) Version: 1.0.0.0 (1.0.0.0)
SyntaxRemarks
Predefined action reasons
| Action Type | ReasonId | Description |
|---|---|---|
| OnHold | 3 | Request Needs Customer Approval. Request was created by contact with insufficient authority |
| 4 | Other. Miscellaneous reason, expectation is user/contact provides a more specific description in comments | |
| 5 | Estimate Needs Customer Approval. WO is waiting on customer contact to approve estimate | |
| 6 | Waiting for Estimate. Request was created, estimate needs to be provided for customer | |
| 9 | Dependency. WO has a dependency on the completion of another work order | |
| 23 | Deferred. Contact selects to defer a WO after creation from the Customer Portal | |
| Cancel | 2 | Customer Cancel Request. Cancellation of WO through customer portal |
| 4 | Other. Default option for user selection. User can choose as default for non-specific value | |
| 6 | Recalled by Requestor | |
| 7 | All Work Items Removed from Work Order. A generic reason that is used by the system when all work items are removed from WO | |
| Attention | 1 | Message Received |
| 2 | Quote submitted | |
| 4 | Negative/Not Completed Verification Received | |
| 6 | Other. A generic reason | |
| 7 | Estimate Requested | |
| 8 | Estimate Rejected. Customer rejected submitted estimate, estimate should be revised or WO cancelled | |
| 9 | Failed Send to Provider | |
| 10 | PM Generation Error | |
| 11 | Rejected by Service Provider. Service Provider rejected work order and it needs to be re-assigned | |
| 12 | New or Missing Equipment | |
| 13 | Estimate Approved | |
| 14 | Requestor has updated Work Order | |
| 15 | Recalled By Requestor | |
| 16 | Requestor has disputed Customer Invoice |
See Also