WoActionReasonLookupReasonId Property |
Namespace: CorrigoService.Entities
Action Type | ReasonId | Description |
---|---|---|
OnHold | 3 | Request Needs Customer Approval. Request was created by contact with insufficient authority |
4 | Other. Miscellaneous reason, expectation is user/contact provides a more specific description in comments | |
5 | Estimate Needs Customer Approval. WO is waiting on customer contact to approve estimate | |
6 | Waiting for Estimate. Request was created, estimate needs to be provided for customer | |
9 | Dependency. WO has a dependency on the completion of another work order | |
23 | Deferred. Contact selects to defer a WO after creation from the Customer Portal | |
Cancel | 2 | Customer Cancel Request. Cancellation of WO through customer portal |
4 | Other. Default option for user selection. User can choose as default for non-specific value | |
6 | Recalled by Requestor | |
7 | All Work Items Removed from Work Order. A generic reason that is used by the system when all work items are removed from WO | |
Attention | 1 | Message Received |
2 | Quote submitted | |
4 | Negative/Not Completed Verification Received | |
6 | Other. A generic reason | |
7 | Estimate Requested | |
8 | Estimate Rejected. Customer rejected submitted estimate, estimate should be revised or WO cancelled | |
9 | Failed Send to Provider | |
10 | PM Generation Error | |
11 | Rejected by Service Provider. Service Provider rejected work order and it needs to be re-assigned | |
12 | New or Missing Equipment | |
13 | Estimate Approved | |
14 | Requestor has updated Work Order | |
15 | Recalled By Requestor | |
16 | Requestor has disputed Customer Invoice |